Frequently Asked Questions
Why are your prices so low?
We are a small local discount TV store in Los Angeles that sells open box units from major retail chains. Since they cannot sell electronics with broken seals, we purchase them in bulk and pass on the savings to you.
Are there any flaws or defects?
Every TV we receive is thoroughly inspected and tested for defects. Only the units that are in new condition are offered for sale on our website. TVs with visual blemishes are sold in person in our Los Angeles showroom as discounted outlet items. (If you are local, please visit us!) Since they are open box units, TVs may show signs of being handled but they will be guaranteed to be 100% functional.
What if my TV arrives broken?
Don't worry! Your TVs will be shipped 100% insured. All orders are packaged in the same boxes the manufacturer uses to ship their TVs. We try to minimize the risk of damage during transit by palletizing heavier TVs. If your TV arrives DOA, please contact us asap so we can fix the issue immediately.